I frame the whole problem.
I design the way through.
Design leader and maker at Google, where I lead UX for AI-powered features at billion-user scale. Previously Salesforce. I bring product strategy instinct, technical fluency, and the ability to align competing constraints into shipped outcomes.
He is one of a few people I've worked with who can solve the entire system of multiple equations, not just one piece.”
— Director, Product Management
Google Drive - AI Transformation
Defining how people find, organize, and work with AI in Google Drive
Led design strategy for Drive's AI investments across 2024-2025, from authoring foundational UX briefs to defining AI-native primitives and interaction models. Shaped product vision and aligned Engineering and Product leadership during periods of rapid organizational change.
Google Drive - Core Experience
Raising the quality bar across every surface of a billion-user-scale product
Directed a portfolio of 20+ launches spanning video, PDF, mobile, and desktop that drove measurable satisfaction gains, including a double-digit jump in video CSAT year-over-year. Led cross-platform alignment across web, iOS, Android, and desktop (Mac & Windows client) teams.
Side project - Second Opinion (skepticism as a service)
Building trust in AI responses: surfacing claims, assumptions, and confidence levels
A working prototype that helps users investigate claims being made in AI responses and the assumptions that underlie them.
What my cross-functional partners say
Kind words from the PM directors, engineering leads, researchers, and designers I've worked with.
He thinks about the entire problem (and has the skills to reason about it): business objectives, multiple user segments, user needs, possible solutions, technical constraints, marketing positioning, etc. He is one of a few people I've worked with who can solve the entire system of multiple equations, not just one piece.
Ryan is a unifying force who builds psychological safety and fosters strong partnerships across Engineering and Product. He acts as a stabilizer and bridge between conflicting stakeholders, ensuring the team remains unblocked. He demonstrates powerful influencing skills by synthesizing conflicting feedback to create a shared vision and secure alignment with leadership under tight timelines.
Ryan has an extraordinary capacity for seeing the bigger picture in product development. He can take a user-centric perspective to develop a product vision. A great example is the work Ryan orchestrated to clarify our backup offerings… [he] formulated a path forward that would rationalize the set of products we offer, and provide more clarity for our users.