20+ years of experience as a UX design manager and product designer. I thrive as both an individual contributor and a leader, building high-performing teams, crafting hands-on design solutions, and delivering exceptional user experiences for enterprise and consumer products at billion-user scale.
Get in touchI believe good leadership means being accountable for outcomes while creating the conditions for others to do their best work. That includes setting clear direction, fostering trust, staying close to the craft, and building systems that help teams scale without losing their soul. I lead through clarity, curiosity, and care. I try to bring just enough structure to support focus without slowing us down.
I guide designers through ambiguity by setting clear direction, fostering autonomy, and coaching through tradeoffs. I partner closely with product, engineering, and research to shape strategy, navigate disagreements, and move work forward—ensuring the team can deliver with focus, even when things are messy.
Design should serve people by being useful, understandable, and trustworthy. I build for the long term by creating adaptable systems and teams grounded in ethics, accessibility, and sustainability. This focus is vital in AI interfaces, where design directly influences user trust and understanding.
I believe the best leaders stay close to the craft. I remain hands-on with the work by prototyping, debugging, and refining our processes to support my team in the details. Being present in the messy middle is how I help guide decisions, raise the quality bar, and shape good design.
Leading a UX design team for Google Drive, which serves billions of users, I focus on integrating generative AI into everyday workflows by creating systems built on trust, clarity, and collaboration. This work is driven by a core belief: that we have a responsibility to design a future where technology expands human potential. For AI to be successful, it must be useful, interpretable, and aligned with human intent. Ultimately, design isn't just about shaping interfaces; it's about shaping outcomes that are more resilient, equitable, and supportive of human agency.
Over the past 20+ years, my work has spanned from launching large-scale systems like Salesforce1 and the Lightning Design System to powering startup growth through acquisition with hands-on design. I thrive on leading critical design projects and building the teams that bring them to life. My foundation in Industrial Design taught me to think in systems, value craft, and keep people at the center—principles that continue to guide how I lead and design today.
This era of AI is complex. Disruption is inevitable. But so is the opportunity to rethink how we work, learn, and solve problems. I believe design can help us navigate this moment with intention. It creates space for both progress and responsibility, for scale and nuance.
Outside of work, I'm energized by live music, family life, and lifelong learning. I'm driven by curiosity, creativity, and the belief that what we build, and how we build it, matters.
"Design is not just about solving problems; it's about inventing a more resilient, prosperous future."
Design is how I make sense of complexity. Whether I'm leading teams, shaping systems, or prototyping ideas into existence, my focus is the same: deliver work that is thoughtful, responsible, and grounded in real human needs. These are the skills I use to make that happen—through end-to-end UX design of complex systems, including AI-driven and enterprise experiences.
I'm always interested in discussing UX product design challenges and opportunities. Feel free to reach out if you'd like to connect!
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LinkedIn: linkedin.com/in/ryanspohn